Frequently Asked Questions
General
How do I find out who my Member of Parliament (MP) is?
Each MP provides services to constituents living in their riding. To find your federal MP, enter your postal code on the House of Commons website: https://www.ourcommons.ca/Members/en
Can I submit my passport renewal application at the constituency office?
Passport applications and renewals must be submitted through Service Canada.
To locate the nearest Service Canada office:
https://offices.service.canada.ca/en
For passport and travel document application forms:
https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports/forms.html
How do I apply for the Canadian Dental Care Plan (CDCP)?
You can apply:
- Online through My Service Canada Account
- By phone at 1-833-537-4342
- TTY: 1-833-677-6262
For more information or to apply directly:
https://www.canada.ca/en/services/benefits/dental/dental-care-plan/apply.html
Immigration, Refugees and Citizenship Canada (IRCC)
When should I contact my constituency office regarding my IRCC file?
You may contact our office if:
- Your application has exceeded the posted IRCC processing time;
- You are facing extenuating circumstances;
- There has been a serious illness or death that requires urgent processing.
In these circumstances, our office may be able to follow up with IRCC on your behalf.
How can I check the processing times for my IRCC application?
You can verify current processing times using IRCC’s online tool:
What supporting documents are required to request urgent processing?
Depending on the circumstances, IRCC may require:
- A medical certificate or doctor’s letter;
- Proof of death or a death certificate;
- Other documents demonstrating the urgency of the request.
Please note that approval of urgent processing requests remains at IRCC’s discretion.
Can I obtain a letter of support from my MP for my IRCC application?
Unfortunately, our office cannot provide letters of support for immigration, citizenship, or passport applications.
Who can help me complete or submit an IRCC application?
The constituency office cannot complete or submit applications on your behalf.
You may seek assistance from:
- Community organizations;
- Immigration lawyers;
- Regulated Canadian immigration consultants.
For more information please contact us at the constituency office.
I am experiencing technical issues with my IRCC portal. Who should I contact?
If you are having technical difficulties with your IRCC account or portal, please visit:
https://ircc.canada.ca/english/helpcentre/results-by-topic.asp?st=23.3
I have another question related to IRCC.
You may find the answer in IRCC’s Help Centre:
https://ircc.canada.ca/english/helpcentre/index-featured-can.asp
Organizations, Funding Applications and Invitations
Can the office help me identify government funding opportunities for my organization?
Yes. Our office can help direct organizations toward relevant federal funding programs and resources that may support their projects and initiatives.
How do I send an invitation to the MP?
To invite the MP to an event, please send an email to:
Please include:
- Name of the organization;
- Date and time of the event;
- Full address and location;
- Description of the event;
- Contact information for the organizer.